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--Raw message follows--

X-Mailer: Postman SMTP 1.7.2 for WordPress (https://wordpress.org/plugins/postman-smtp/)
X-WPCF7-Content-Type: text/plain
From: James Hutchinson <website@weymca.org>
Sender: website@weymca.org
To: website@weymca.org
Reply-To: prtfast@msn.com
Subject: (Web) Rancho Cucamonga & Fontana Family YMCA - YMCA staff lack capacity for self reflection and correction
Date: Wed, 06 Jul 2016 14:47:49 +0000
Content-Type: text/plain; charset=UTF-8
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From: James Hutchinson <prtfast@msn.com>=0ASubject: YMCA staff lack capa=
city for self reflection and correction=0A=0ARe: Rancho Cucamonga & Font=
ana Family YMCA=0A=0AMessage Body:=0AOn 6-2-16 I pre-registered and pre-=
paid $205 for my son Johnny Winn to attend Discovery Camp at TOCS beginn=
ing the week of 7-4 thru 7-8. Today, after dropping off my son at camp,=
 my wife received a call that Johnny was not enrolled, and she would nee=
d to pick him up within 30 minutes. This created an emergency to stop wo=
rk and get him. On the way, a second call was received that paperwork wa=
s located and Johnny could stay. At the end of the day when I picked him=
 up, there was a note by Becky that there is a waiting list, that we owe=
d a $35 drop-in fee, and that registration would need to be completed. S=
o here is my question: what kind of parent drops off their kid at YMCA s=
ummer camp without registering and paying? We are not that kind of paren=
t. This assumption by YMCA staff that we were negligent prevented them f=
rom finding the source of the problem =E2=80=93 them losing our document=
s and payment. The inability of YMCA staff for self reflection and self=
 correction created an unnecessary difficulty.=0ASincerely,=0AJames Hutc=
hinson=0ACell 909-767-8556=0A=0A--=0AThis e-mail was sent from a contact=
 form on West End YMCA (http://www.weymca.org)